Refund Policy

At Hands That Hear You, we are committed to providing our students with high-quality continuing education opportunities. We understand that circumstances can change, leading to the need to reassess your commitments. While we do not offer refunds once a payment has been made, we are pleased to offer a flexible option to support your continuing education journey.

No Refunds: Once registered, if you find yourself unable to attend the scheduled class, please note that we do not offer refunds. We encourage our students to carefully consider their schedules and commitments before enrolling.

Transfer to Another Class: If you are unable to attend your registered class, we offer the flexibility to transfer your paid funds to another class. This option allows you to maintain the value of your investment in your education with us.

One-Year Validity: You have the flexibility to transfer your funds to any other class offered by Hands That Hear You within one year from the date of your original payment. This provides ample time to find a class that suits your schedule and continuing education needs.

Process for Transfer: To transfer your funds to another class, please contact Nina Joy Rizzo (602)-481-8086 with your request. Include your original class registration details and the class you wish to transfer to. We will guide you through the transfer process and ensure you are registered for your new class choice.

Transfer Limitation: Funds can be transferred only once and must be applied to a class occurring within one year of the original payment date.

Non-Transferable: Course credits are non-transferable between students. Each credit can only be used by the student who originally registered.

Changes and Cancellations: Hands That Hear You reserves the right to modify, cancel, or reschedule classes as necessary. In the rare event of a class cancellation by Hands That Hear You, registered students will be notified immediately and provided with options for transfer or credit.

We appreciate your understanding of our refund policy and your commitment to continuing education. Should you have any questions or need further clarification, please do not hesitate to contact us.